ss77 Privacy
Policy

01 Who We Are

This Privacy Policy is issued by ss77 ("ss77", "we", "us", "our"), the operator of the online betting and casino platform accessible at ss77.cam. ss77 acts as the data controller in respect of the personal data collected and processed through the ss77 platform.

This policy applies to all individuals who access the ss77 platform, including registered players, visitors browsing ss77.cam without an account, and individuals who contact ss77 customer support. By using the ss77 platform or submitting personal data to ss77, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how ss77 handles your personal data, or wish to exercise any of the rights described in this policy, you may contact our support team via live chat on the ss77 platform or by email at [email protected].

02 Personal Data We Collect

ss77 collects personal data through several channels, including account registration, the ss77 login process, payment transactions, KYC verification, customer support interactions, and your general use of the platform. The categories of personal data we collect include the following:

03 How We Use Your Personal Data

ss77 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your ss77 account, including processing your ss77 login and verifying your identity at registration and during KYC checks.
• Transaction Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Debit Card, and USDT TRC20 in PKR, and to maintain accurate transaction records.
• Platform Personalisation: To customise your experience on the ss77 platform, including presenting relevant promotions, game recommendations, and cricket betting markets suited to your activity profile.
• Customer Support: To respond to queries, resolve complaints, and provide ongoing assistance via live chat and email support.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other forms of abuse on the ss77 platform.
• Regulatory Compliance: To fulfil ss77's obligations under its international gaming license, including KYC/AML requirements, responsible gaming monitoring, and reporting obligations to competent authorities.
• Responsible Gaming: To monitor player activity for signs of problem gambling behaviour and, where appropriate, to apply responsible gaming interventions in accordance with ss77's responsible gaming policy.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications. You may withdraw consent at any time via your account settings.
• Analytics & Improvement: To analyse aggregated platform usage data for the purpose of improving ss77's products, services, and user experience.

04 Legal Basis for Processing

ss77 processes personal data on the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing that is necessary to perform the contract between ss77 and the player — including account creation, ss77 login authentication, and transaction processing — is carried out on the basis of contractual necessity.
• Legal Obligation: Certain processing activities — including KYC identity verification, anti-money laundering checks, and record-keeping — are carried out to comply with ss77's legal and regulatory obligations under its international gaming license.
• Legitimate Interests: ss77 processes certain data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics. Where ss77 relies on legitimate interests, we have assessed that those interests are not overridden by your fundamental privacy rights.
• Consent: Where ss77 sends you direct marketing communications or uses non-essential cookies, we do so on the basis of your freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing & Disclosure

ss77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary to operate the ss77 platform and fulfil our legal obligations:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers operate their own privacy policies and are subject to applicable financial regulations in Pakistan.
• Game Studios & Software Providers: Third-party game studios whose products are integrated into the ss77 platform receive limited technical and usage data necessary to deliver game functionality. These providers are contractually bound to process data only for that purpose.
• Identity Verification Services: KYC and AML compliance service providers may process identity documents and biometric data submitted during the verification process, strictly for the purpose of verifying your identity and meeting ss77's licensing obligations.
• Regulatory & Law Enforcement Authorities: ss77 may be required to disclose personal data to gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies where required by law or by a valid legal process. ss77 will comply with such requests without prior notice to the player where legally required to do so.
• Fraud Prevention Partners: ss77 may share data with specialist fraud detection and prevention service providers to identify and mitigate fraudulent activity on the platform.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of ss77's assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

06 Cookies & Tracking Technologies

The ss77 platform uses cookies and similar tracking technologies to operate core platform functionality, remember your session and ss77 login state, and analyse how players interact with the platform. The categories of cookies ss77 uses are as follows:

• Strictly Necessary Cookies: These cookies are essential for the ss77 platform to function. They enable ss77 login session management, security controls, and load balancing. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: These cookies remember your preferences — such as language settings and display options — to provide a more personalised experience when you return to the ss77 platform.
• Analytics Cookies: ss77 uses analytics cookies to collect aggregated, anonymised data about how players navigate the platform. This data is used to identify areas for improvement and optimise the ss77 user experience.
• Marketing Cookies: With your consent, ss77 may use cookies to deliver relevant promotional content based on your activity on the platform. You may withdraw consent for marketing cookies at any time via your browser settings or the ss77 cookie preference centre.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ss77 platform.

07 Data Retention

ss77 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and ss77's international licensing obligations. The following general retention periods apply:

• Active Account Data: Personal data associated with an active ss77 account is retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in order to satisfy anti-money laundering record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Transaction Records: Financial transaction records, including deposit and withdrawal histories in PKR, are retained for a minimum of five (5) years to comply with AML and regulatory obligations.
• Customer Support Records: Communications with ss77 customer support are retained for a minimum of two (2) years from the date of the most recent interaction.
• Marketing Consent Records: Records of your consent to receive marketing communications are retained for the duration of the consent and for one (1) year following withdrawal of consent.

When personal data is no longer required for any legitimate purpose, ss77 will securely delete or anonymise it in accordance with our data disposal procedures.

08 Security Measures

ss77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and ss77 servers is encrypted using TLS 1.2 or higher. This applies to all platform interactions, including the ss77 login process, deposits, and withdrawals.
• Password Hashing: ss77 login passwords are hashed using industry-standard cryptographic algorithms. Plain-text passwords are never stored by ss77.
• Access Controls: Access to personal data within ss77's internal systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security awareness training.
• Intrusion Detection: ss77's infrastructure is monitored continuously for suspicious activity using automated intrusion detection and prevention systems.
• Two-Factor Authentication: ss77 offers two-factor authentication (2FA) as an optional additional security layer for player accounts. Players are strongly encouraged to enable 2FA via their account security settings.
• Regular Security Audits: ss77 conducts regular internal and third-party security audits of its platform infrastructure and data handling processes.

While ss77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ss77 login and to report any suspected unauthorised account activity immediately.

09 Your Data Protection Rights

Subject to applicable law and ss77's regulatory obligations, you have the following rights in respect of your personal data:

• Right of Access: You have the right to request a copy of the personal data ss77 holds about you, together with information about how it is being processed.
• Right to Rectification: If the personal data ss77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly via your ss77 account dashboard after ss77 login.
• Right to Erasure: In certain circumstances, you have the right to request that ss77 delete the personal data it holds about you. Please note that ss77 may be unable to fulfil erasure requests where retention is required by law or by our licensing obligations.
• Right to Restrict Processing: You have the right to request that ss77 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where processing is unlawful.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where ss77 relies on legitimate interests as the legal basis. You also have an absolute right to object to direct marketing processing at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact ss77 customer support via live chat on the ss77 platform or by email at [email protected]. ss77 will respond to all valid requests within a reasonable timeframe and no later than thirty (30) days from receipt of the request.

10 Children & Minors

The ss77 platform is strictly intended for use by adults aged 21 years and above. ss77 does not knowingly collect personal data from individuals under the age of 21. If ss77 becomes aware that personal data has been collected from a minor, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has created an ss77 account or submitted personal data to ss77, please contact us immediately at [email protected] so that we can take appropriate action.

ss77 strongly encourages the use of parental control tools to prevent minors from accessing online gambling platforms. Parents and guardians in Pakistan are advised to make use of internet filtering and parental monitoring software to restrict access to gambling-related websites.

11 International Data Transfers

ss77 operates under an international gaming license, and some of the personal data we collect may be processed or stored in countries outside your country of residence. Where such transfers occur, ss77 ensures that appropriate safeguards are in place to protect your personal data, including the use of contractual clauses that impose equivalent data protection standards on the recipient.

By using the ss77 platform and providing your personal data, you acknowledge that your data may be transferred to, and processed in, jurisdictions other than Pakistan. ss77 is committed to ensuring that all such transfers are conducted securely and in compliance with applicable data protection laws.

12 Third-Party Links & Integrations

The ss77 platform may contain integrations with third-party game studios and payment providers. These third parties operate their own privacy policies, and ss77 is not responsible for the data practices of third-party services accessed through the platform. Players are encouraged to review the privacy policies of any third-party services with which they interact.

ss77 does not include links to external third-party websites for marketing or informational purposes within the platform. Any links present on the ss77 platform are limited to operational integrations necessary for platform functionality.

13 Amendments to This Policy

ss77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our platform operations. Where a material change is made to this policy, ss77 will notify registered players via a notice displayed on the ss77 platform or by email to the address registered on your account.

The updated Privacy Policy will take effect on the date stated in the revision notice. Your continued use of the ss77 platform following that date constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how ss77 protects your personal data.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which ss77 handles your personal data, please contact our support team using the following channels:

• Live Chat: Available 24/7 directly from the ss77 platform. Average response time: 3–5 minutes.
• Email: [email protected] — responses typically within 2–4 hours.

ss77 takes all privacy complaints seriously and will investigate and respond to every valid complaint in a timely manner. If you are not satisfied with ss77's response to your complaint, you may have the right to escalate your concern to the relevant data protection authority or the dispute resolution body designated by ss77's gaming license authority.